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Shipping & Returns

NO REFUNDS OR EXCHANGES OF SALE ITEMS OR ITEMS PURCHASED WITH PROMOTIONAL SALE CODES.

Shipping

We make use of a third-party courier service to ensure reliable and fast delivery. Please take note that there may be a delivery delay on products purchased over the weekend or on public holidays.

  • We offer free ground shipping for all South African orders.
  • Domestic orders are generally delivered within 2-3 working days.
  • We do offer international delivery at an additional cost. Please mail us at denicke@icloud.com to arrange delivery.

Returns

Our return policy lasts 10 days of receipt of your order. Unfortunately, we can’t offer you a refund or exchange after this timeframe. Items should be in the original condition, including tags and hygiene labels. Merchandise must not be worn, altered, or washed. Customers will be responsible for shipping and handling charges to return the item.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged for reasons not due to our error
  • Any item that is returned more than 10 days after delivery.


Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

NO REFUNDS OR EXCHANGES OF SALE ITEMS OR ITEMS PURCHASED WITH PROMOTIONAL SALE CODES.

We aim to provide a seamless and enjoyable online shopping experience, please direct any complaints or suggestions to denicke@icloud.com

Fit Guide

HOW’S THE FIT?

As you know, you already have a #bikinibody, therefore shopping for swimwear should not be a daunting task. We create our swimwear with women in mind, in order to ensure the most flattering fit and support for every body type. That’s why all of our swimwear pieces are sold as separates and have adjustable straps and side-tie bottoms in order to create the perfect fit.
If you have any concerns that are not addressed in the fit guide, please contact our customer service team. We are able to assist you based on our own personal experience with each style and size.
Let’s find the perfect fit.
Our sizing chart should act as a reference. If you are still unsure please email us info@nudewear.co.za

FAQs

Reversible Wrap Top

FAQs about this style

  1. Is the wrap top lined? The wrap top is reversible and therefore has a “double lining” which provides the needed support and coverage.
  2. Is this top suited for someone with a larger cup size? Our wrap top is fully adjustable and goes up to a size XL. Our customers and models agree that the top offers a lot of support, however, we do recommend you contact our customer support with your measurements/size if you are unsure.
  3. How is the fit? The wrap top provides modest coverage, however, if you are looking to add more cleavage we recommend going a size down.

Freda Embroidered One Piece

FAQs about this style

  1. Is the Freda one piece padded? No it is not –but for good reason. Freda comes with a mesh lined underwire cup to provide support for a variety of bust sizes. The small works for a 30/32A-D, medium a 34/36A-DD, large a 38/40A-DD and 40/42XXLB-E.
  2. Is Freda lined? Yes! Freda is fully lined with compression mesh segments to provide extra support –think shape-wear for the beach.
  3. Does Freda have adjustable straps? Yes. Freda does have adjustable straps.